Payment & Shipping

Payment

Payments are securely processed through PayPal.

Shipping

Please allow 4 business days for your READY-MADE item(s) and up to 3 weeks for your CUSTOM-MADE item(s) to be carefully packaged and shipped.

US Shipping is through USPS, and always includes delivery confirmation. Canada Shipping is through USPS First Class International (up to 4 pounds*). Delivery confirmation is not available on international shipments, however, the customs number will be provided upon request.**

nelle*s is not responsible for any lost, stolen or damaged shipments.​ If you would like your package insured, please ask. Additional costs will be billed to the buyer.

*Any international order weighing more than 4 pounds will need to be shipped Priority Mail and any additional fees will be charged to you after your order is placed.
**Orders shipped to Canada customers may be subject to Canadian duty. This is beyond my control and is up to the discretion of the Canadian Border Agency. I cannot and will not mark international shipments as a gift.

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