FAQ

Do you accept returns or exchanges?
Should you be unhappy with your order in any way, please let me know. Due to the limited availability of most of my items, exchanges can rarely be made. Rest assured, I will do all that I can to make it right!

Do you take custom orders?
I cannot accept any custom order requests. These type of orders are very, very time-consuming and my hectic schedule just does not allow it.

How are your items finished?
All seams are professionally finished with a serger and are topstitched where necessary. Fabric placement, trim, and flower or design print may vary from item to item. If a substitution is necessary, it will be as close to the original fabric or trim as possible. All appliques are hand cut and ironed on, then sewn around the edges. The edges are left unfinished so they will fray over time and with washing – this is done intentionally to add character and to give the items a vintage feel.

How do your clothes fit?
You will find my handmade clothing to be very versatile – allowing for multiple years of wear :
Peasants feature a comfortable full bodice with an elastic neckline and sleeves for comfort and ease of dressing.
Knots are made to fit over the head and shoulders with ease. The fit is easy to adjust by tightening the knot straps.
Ruffled pants have a comfortable elastic waist, which allows them to ‘grow with your child,’ she can wear them as pants one year, then cropped or capri-length the next.
Headbands – one size fits most children up to 10 years.
When included, the attached sash ties into a pretty bow at the back waist and allows the bodice to be adjusted for the perfect fit.

How do I care for my items?
All of our items should be turned inside out prior to washing. Wash in cold water only. Tumble dry on a low setting, if necessary – though I highly recommend air-drying. Minimal shrinkage may occur. Do not use bleach. If needed, iron on a medium setting, but please do not iron over the nelle*s label, as well as any iron-on transfer, lace or trim embellishments. Hair pieces, headbands, silk flowers, frayed rosettes, (i.e., non-clothing items). should be spot-cleaned with a damp cloth. Mini nelle*s dolls can be washed on a delicate cycle, in a mesh bag, but I would recommend spot cleaning them. Her clothing can be washed in a mesh bag in cold water, and air-dried.

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